a leading foreign financial company

• Provide management and leadership to members of the first level team including staffing selection, goal setting, annual reviews, compensation planning, career development, coaching and administrative support

• Assist the Director/Senior Director in developing and managing short to longer term tactical and strategic support initiatives to meet the operational and continuity needs of Visa and its customers

• Improve work processes, procedures and systems while reducing Visa's exposure to financial loss

• Build relationships with all supported customers and service providers (internal and external) and act as a liaison to identify opportunities and challenges and implement solutions

• Experience managing a large team in an IT environment

• Proven record of establishing and implementing objectives and tactical plans from overall direction and strategy to execution

• Ability to interpret and represent technical issues into business concepts and solutions to multiple levels internally and externally

• Effective professional verbal and written communication skills and solid presentation skills

• Demonstrated strong leadership capabilities and interpersonal skills

• Strong reporting and documentation skills

• Proficient with MS Office products

• Possess excellent verbal and written skills

• Clear understanding of various system platforms