A leading luxury brand with in the world

• Market intelligence: 
  a. Provide first-hand information concerning commercial projects in each city;
  b. Collect and develop market intelligence within the industry, and update the competitors’ information or sales activities in China to the Regional Manager;
  c. Maintain good relationship with landlord and support negotiation with them on lease contract and business terms;

• Operations:
  a. Directly supervise the daily operations of the boutiques in the area. Align with the corporate requirements of compliance & service standard;
  b. Regular visit to the boutiques, and visit the POS in the area. Provide feedback to boutique managers and staffs to make improvements in a timely manner; 
  c. Help to update the visit feedback report on monthly basis for better tacking & follow-ups in the future;
  d. With the assistance by the Coordinators, to control the boutiques T&E costs and the selling expenses of. Ensure they are following the company policy and the compliance requests;
  e. Be responsible to cross check the individual commission according to the sales invoice / bank slips;
  f. In charge to check the sales invoice & the relevant supporting documents to meet the compliance requirements;
  g. Help the RM to ensure the smooth boutique opening & revocation, support with all the on-site arrangements, supervise product/PLV order, monitor the execution of Visual Merchandising, assist with the Human Resource procedures (ie. recruitment, training, dismiss, etc.), and any other related opening/revocation procedures

• Sales Management:
  a. Develop area/city action plan to achieve commercial target in terms of qualitative & quantitative aspects;
  b. Administer sales and manage overall turnover & profit;
  c. Provide sales estimate for new product launch, and monitor the corresponding sales activities;
  d. Analyse and evaluate product sales results, collect and provide qualitative feedback;
  e. Guide boutiques to increase the repurchase rate;
  f. Support boutiques to identify & develop the High Jewelry clients.
  g. Provide specific action plan of each boutique to make the Btq / sales team to achieve higher performance

• Customer Relationship: 
  a. Maintain relationship with the landlords through brand events / product launch animation; 
  b. Develop new customer database through joint-event / joint-promotion with dealers and landlords;
  c. Monitor the handling of those outstanding after-sales claims within the respective area;
  d. Improve overall service quality to meet Satisfaction Barometer standard;
  e. Improve all CRM program follow-ups of Top 70 / NHP

• Manpower Development of Boutiques:
  a. Define recruitment criteria and conduct the interviews;
  b. Identify staffs’ potential & the talents in the existing team;
  c. Assess, define and oversee retail and in-boutique training program to support/minor the integration of staffs;
  d. Inspires and motivate boutique managers to build a cohesive and productive team

• Team Management:
  a. Set clear roles and responsibilities of each team member;
  b. Manage boutique managers by monitoring and evaluating performance, and by conducting corrective or disciplinary actions; 
  c. Provide training, coaching & feedback for career development;
  d. Retain people by motivating team to gain job satisfaction

• In depth knowledge of product and industry

• Excellent understanding of the selling process and of customer behavior

• Good communication and negotiation skills

• Leadership skill is vital, to give the directions and to nurture the commercial team

• Frequent travel within China will be required (75% of work time not in the office)

• Having at least 5 years’ experience in sales, including 2 years in Luxury Industry

• Having strong analytical skill