Global leading retail company

• Leads organization design and change management for Integration Project (e.g. East Region integration)

• Leads organization design to ensure business continuity and employees who are empowered and committed to the business,including
  • defining basic organizing principle
  • Identifying management structure that provides strategic, coordinating and operational support
  • Integrating and streamline core business processes

• Be part of the project team, act as the change lead for integration-related business and organizational change initiatives
  • Design and implement change management guiding principles, process and toolkit
  • Educate and train change practitioners on effective change management
  • Carve out change project timeline
  • Assess change resistance, risk and impact
  • Create and deliver actionable plans for communication, training and engagement
  • Manage key stakeholders at the Global/Country /Region level
  • Track and report issues
  • Measure success metrics and monitor change progress
  

• Continuously drives organization effectiveness post integration
  • Designs & delivers Organizational Development Initiatives, including Change Management, Team Effectiveness, Organization capability Development, Employee Engagement, Organizational Design, and Process Improvement
  • Acts as an in-house expert and resource for senior team and organization capability development
  • Supports people development curriculum & programs
  • Partner with PRO generalist (HRBPs) to design and provide organization development solution for support center and retail partners
  • Develops strong relationships with HRBPs to support client group needs in a collaborative and effective way
  • Join forces with fellow team members to ensure alignment with People & Organizational Development initiatives. Support each other in order to achieve team goals
  • Manages SBUX OD budget per annual operating plan
  

• Collaborates with the global HR community and the various global business units to support OD initiatives
  

• Contribute to PRO (HR) team capability building in order to achieve partner, business and customer results

• The ideal candidate is someone with experience in consulting firm, retail or FMCG; and experienced in designing, developing, and facilitating OD solutions. Organization design and change management experience for M&A project is preferred

• 8-12 years of experience in a OD capacity with at least 4 years supporting senior leadership and HR teams in China

• Fluent in both English and Mandarin

• Working knowledge of industry trends and best practices in Organizational Development

• Proven experience building collaborate relationships with both business leaders and HR teams

• Effective influencing skills and internal or external consulting experience is preferred

• Solid project management and change management experience

• Fast learner and ability to adapt new environment quickly

• Embrace new ideas and apply them to solve problems

• Post graduate degree in Organizational Development, Change Management, Business or related field is preferred
  Leadership Competencies

• Setting Direction: Establishes and communicates a compelling and inspired vision, creates competitive winning strategies and plans, ensures department strategies are aligned with company strategies

• Leadership Courage: Willing to take a managed risk to drive the business forward

• Creating the Environment: Develops a positive, respectful, productive and professional work environment

• Building and Maintaining Relationships: Establishes positive connections with others so as to facilitate the attainment of business results
  

• Developing for the Future: Continuously develops the competencies of both self and others
  

• Organizational Savvy: Understands and effectively leverages the organization to accomplish business and unit goals
  

• Achieving Measurable Results: Consistently exceeds goals, dedicated to exceeding the expectation of internal and external customers
  

• Core Competencies
  

• Customer Focus: Delivers legendary service that meets and exceeds all customers' expectations
  

• Ethics and Integrity: Adheres to Starbucks values, beliefs and principles during good and bad times
  

• Composure: Remains calm, maintains perspective and responds in a professional manner when faced with tough situations

• Personal Learning: Takes personal responsibility for the continuous learning of new knowledge, skills and experiences

• Dealing with Ambiguity: Able to successfully function during times of uncertainty and changing priorities

• Decision-Making: Makes timely and quality decisions based on a mixture of analysis, wisdom, experience and judgment

• Interpersonal Savvy: Builds effective relationships with all people; up, down and sideways, inside and outside of Starbucks

• Results Oriented: Gets results and achieves goals